Privacy Policy _EN

Last updated: August 2, 2025

Spadarella Gioielli operates this store and website, including all information, content, features, tools, products, and services, in order to provide you, the customer, with an appropriate shopping experience (the “Services”). Spadarella Gioielli is supported by Shopify, which enables us to provide you with the Services. This Privacy Policy describes how we collect, use, and disclose your personal data when you visit, use, make a purchase, or engage in any transaction through the Services or when you communicate with us. In case of conflict between our Terms of Service and this Privacy Policy, the Privacy Policy shall prevail regarding the collection, processing, and disclosure of your personal data.

Please read this Privacy Policy carefully. By using and accessing the Services, you confirm that you have read and understood this Privacy Policy, including how we collect, use, and disclose your information.

Personal Data We Collect or Process

When we use the term "personal data", we refer to information that identifies, relates to, or can reasonably be associated with you or another person. Personal data does not include information that has been anonymized or aggregated so that it can no longer identify you or be linked to you. We may collect or process the following categories of personal data, including inferences drawn from such data, depending on your interaction with the Services, where you live, and as permitted or required by applicable law:

Contact information including name, address, billing and shipping addresses, phone number, and email address.
Financial data including credit card, debit card, and bank account numbers, card payment information, financial account data, transaction details, payment method, payment confirmations, and other payment-related information.
Account data including username, password, security questions, preferences, and settings.
Transaction data including items you view, add to cart, wishlist, purchase, return, exchange, or delete, and your past transactions.
Communications with us including information you provide when contacting us, such as customer service disputes.
Device information including data about your device, browser, connection network, IP address, and other unique identifiers.
Usage information including how and when you interact with or explore the Services.

Sources of Personal Data

We may collect personal data from the following sources:

Directly from you, including when you create an account, use the Services, communicate with us, or provide us your personal data;
Automatically through the Services, including from your device when you use our products or services or visit our website, and through cookies or similar technologies;
From our service providers, including when we engage them to implement certain technology or when they collect or process your personal data on our behalf;
From our business partners or other third parties.

How We Use Your Personal Data

Depending on how you interact with us and which Services you use, we may use your personal data for the following purposes:

To provide, customize, and improve the Services. We use your personal data to deliver the Services, enforce our agreement with you, process payments, fulfill orders, remember your preferences and interests, send account-related notifications, process purchases, returns, exchanges, or other transactions, create and manage your account, arrange shipping, facilitate returns and exchanges, enable product reviews, and personalize your shopping experience with product recommendations based on your interests.
Marketing and advertising. We may use your data for marketing purposes, including sending promotional communications via email, SMS, or mail, and showing personalized ads for our products and services both within and outside the Services, based on your previous activity.
Security and fraud prevention. We use your data to authenticate your account, ensure secure payment and shopping experiences, detect, investigate, and act against fraudulent, illegal, unsafe, or harmful activities, and protect public safety and our Services. By registering an account, you are responsible for keeping your login credentials secure. Do not share your username, password, or other access information.
Communicating with you. We use your data to provide customer support, respond to your inquiries, offer effective services, and maintain our business relationship with you.
Legal purposes. We use your data as required by law or in response to valid legal processes, government requests, or investigations, or to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Data

We may share your personal data under the following circumstances:

With Shopify, vendors, and other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, fulfillment, and shipping).
With business and marketing partners to provide you with services and advertisements. For example, we use Shopify to deliver personalized ads through third-party services based on your online activity across merchants and websites. These partners will use your data in accordance with their privacy policies. Depending on your location, you may have the right to request that we do not share your data for such personalized ads.
With third parties when requested or authorized by you, for example to ship products or when you use social media widgets or integrations.
With our affiliates or within our corporate group.
In connection with a business transaction, such as a merger or bankruptcy; to comply with legal obligations (including subpoenas or search warrants); to enforce our terms or policies; or to protect the Services and the rights of us, our users, or others.

Relationship with Shopify

The Services are powered by Shopify, which collects and processes personal data related to your access and use of the Services to deliver and improve the Services for you. To do this, your submitted data will be transmitted and shared with Shopify and third parties, which may be located outside your country. We also use advanced Shopify features that aggregate and analyze your interactions with our store and others. Shopify is responsible for processing personal data for these purposes and for responding to related rights requests. For more information, review Shopify’s Consumer Privacy Policy or use Shopify’s Privacy Portal to exercise your rights.

Third-Party Websites and Links

The Services may include links to third-party websites or platforms. If you follow such links, you may be subject to their privacy and security policies and terms. We are not responsible for the privacy, security, accuracy, or reliability of those sites. Information shared on public or semi-public areas (e.g., social media) may be visible to others and used without restriction. Inclusion of these links does not imply endorsement unless explicitly stated.

Children's Data

The Services are not intended for minors, and we do not knowingly collect personal data from anyone under the age of majority in your jurisdiction. If you are a parent or guardian of a child who has provided us with data, please contact us to request deletion. As of the effective date of this Privacy Policy, we are not aware of any “sharing” or “selling” (as defined under applicable laws) of data from individuals under 16.

Data Security and Retention

No security system is perfect or impenetrable, and we cannot guarantee absolute security. Data you transmit may not be secure during transmission, so we encourage using secure methods when sending sensitive information.

The retention of your personal data depends on factors such as account maintenance, Service provision, legal compliance, dispute resolution, and enforcement of agreements or policies.

Your Rights and Choices

Depending on where you reside, you may have one or more of the following rights regarding your personal data. These rights are not absolute and may apply only in specific circumstances:

Right to access/know – You may request access to the personal data we hold about you.
Right to deletion – You may request deletion of your personal data.
Right to correction – You may request corrections to your personal data.
Right to portability – You may request a copy of your personal data and have it transferred to a third party, under certain conditions.
Marketing preferences – You can opt out of promotional emails at any time using the unsubscribe link in our emails. You may still receive non-promotional emails (e.g., order confirmations or account updates).

If you reside in the UK or EEA, you may also have:

Right to object to or restrict processing – You may ask us to stop or limit certain data uses.
Right to withdraw consent – Where consent is required for processing, you may withdraw it at any time, without affecting prior lawful use.

You may exercise any of these rights where provided in the Services or by contacting us directly. Visit https://privacy.shopify.com/en for more details on how Shopify processes your data and your rights.

You will not be discriminated against for exercising your rights. We may need to verify your identity before processing your request. You may appoint an authorized agent to act on your behalf, and we may request evidence of authorization and identity verification. We will respond within a reasonable time frame as required by law.

Complaints

If you have complaints about our data practices, contact us using the details below. Depending on your location, you may have the right to appeal our decision or file a complaint with your local data protection authority. For the EEA, a list of relevant authorities is available here.

International Data Transfers

Your personal data may be transferred, stored, and processed outside your country of residence. For transfers outside the EEA or UK, we rely on appropriate safeguards such as Standard Contractual Clauses or equivalent agreements unless the destination is deemed to have adequate data protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the updated policy on the website, update the “Last updated” date, and provide notice as required by law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise your rights, please contact us by phone, by email at eshop@spadarellagioielli.it, or by mail at:

Spadino SRL
C.so F.lli Cervi, 151
47838 Riccione (RN)
P.IVA e C.F. 04200850404

For purposes of applicable data protection laws, we are the data controller of your personal data.